Job Description

ChristianaCare is hiring a full-time Access Coordinator for Oncology and Hematology at Helen F. Graham Center in Newark, DE.As an Access Coordinator you would be directly responsible for the coordination of care between the practice, referring provider, hospital support providers, both specialty and primary and the patient. You would be the first point of contact for a new patient.ChristianaCare Oncology Hematology is dedicated to the diagnosis, treatment and compassionate care of people with cancers and serious disorders of the blood. Types of blood cancers we treat include leukemia, lymphoma, multiple myeloma and more.Our mission is to provide blood cancer patients with the most technologically advanced cancer therapy and treatment to give them an optimal chance for cure.Schedule: Monday-Friday 8a - 430pNo weekends or HolidaysPrincipal Duties and Responsibilities:Work effectively and efficiently with referring physician offices and hospital providers to coordinate patient care.Control the workflow related to the demand for new patients by communicating with physicians and handle all urgent/emergent requests.Insurance verification (level of coverage to support oncology services and out of pocket expenses)Provide new patients with all information needed prior to the scheduled appointment date. Including the access to Navigating Care (Practice Patient Portal) and making certain all new patient forms are received and completed prior to the visit.Communicate with patients if additional studies or biopsies are required per the direction of the CCOH Provider.Maintains patient confidentialityPerforms daily operational duties such as scheduling, registration, pre-registration, verification, and authorization for treatments utilizing the Varian (EMR) and Soarian systems.Documents all case information in the EMR and SoarianPerforms assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.Performs other related duties as required.EDUCATION AND EXPERIENCE REQUIREMENTS:High School Graduate or Equivalent2 years' experience in a medical office practice setting is required; 3 years' experience is preferred.Please include and updated resume with your application!#LI-EH1

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