Job Description

Required Education/Experience

• Bachelor's Degree and 5 years Relevant experience or

• Master's Degree and 3 years Relevant experience

Relevant Work Experience

• Must possess strong oral and written communication skills and can effectively interact with customers, support staff, contractors, regulatory agencies, and various levels of management. Required

• Demonstrated Customer Service experience. Required

• Must possess strong leadership skills, ability to initiate and champion change, and influence others to improve work practices/processes. Required

• Knowledge of Microsoft Office platforms including Word, Excel, PowerPoint, and Teams. Required

• Demonstrate ability to build and maintain strong external and internal stakeholder relationships. Required

• Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Ability to interpret and apply laws, policies, and procedures. Required

• One or more years of experience associated with the New York City Department of Transportation (NYCDOT) Highway Rules and Administrative Code or other related governmental agency experience. Familiarity with local, state, and federal permitting regulations and compliance standards. Preferred

• Knowledge of Power BI, Summons System, NYCStreets application system, Oracle EBS, CworX, and MX mapping application. Preferred

• Familiar with data analysis and reporting. Preferred

Physical Demands

• Sit or stand to answer a phone for the duration of the workday

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• Ability to read small print and symbols

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com

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