As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
High School
1-3 years
Requirements
Must have 3+ years of experience
Possess an acceptable driving record with a valid driver's license.
A positive outgoing team player who is focused on providing above-industry-standard customer service.
The ability to multi-task and be meticulous in a fast-paced work environment.
Effective communication & organizational skills.
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