Job Description

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

We are seeking a DevOps Engineer with hands-on experience building, automating and operating large-scale systems. You will be part of an exceptional team of individuals spread across the globe, update formatting working on the most challenging technical problems in EdTech, helping to build systems, tools, and platforms on which Turnitin’s infrastructure and applications are deployed and operated. 

Responsibilities: 

• Collaborate cross-functionally with the Engineering, Quality Assurance, and Support teams.
• Help break down projects and features into smaller, manageable tasks for the team to work on.
• Assist with setting up and maintaining infrastructure in both on-premises and AWS environments, following established designs and guidance from senior team members.
• Contribute readable, testable, maintainable & documented code when making changes to our infrastructure through Infrastructure as Code (IaC) systems like Terraform, or AWS Cloudformation.
• Contribute readable, testable, maintainable & documented code when managing configuration for our infrastructure through Configuration as Code (IaC) systems like Ansible, or Puppet.
• Ensure systems and platforms relied upon by both external and internal customers are fault-tolerant, highly available.

Qualifications

• Familiarity with AWS Serverless technologies and interest in learning and growing in that area.
• Working knowledge of containerization technology (Docker) and administration of distributed containerization orchestration like Kubernetes (including EKS/AKS/GKE) or ECS.
• Experience with Infrastructure as Code tools such as Terraform, AWS CDK, or CloudFormation.
• Demonstrable experience and curiosity when troubleshooting full-stack production systems (including network, storage, compute layers, and service dependencies such as DNS, DB, etc.).
• Experience with continuous integration and delivery platforms such as Jenkins, Github Actions, or Bitbucket Pipelines. 
• A fundamental understanding of microservices, micro front-ends and distributed architecture.
• Knowledge of monitoring and logging in cloud-native environments, including CloudWatch, Grafana, Prometheus, and OpenSearch.

Additional Information

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.

• Customer Centric – We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning – We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity – We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership – We have a bias toward action and empower teammates to make decisions.
• One Team – We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset – We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

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