Job Description
Are you the missing piece to our winning parts counter team? We are looking for a Parts Specialist with a passion for customer service.
About the role: As a Parts Counter Specialist, you will be responsible for providing exceptional customer service, accurately identifying and locating parts, and processing sales transactions. You will serve as the primary point of contact for customers seeking parts and accessories, ensuring their needs are met efficiently and effectively. Your expertise will contribute to a smooth and profitable operation within the parts department.
Business Operating Hours/Schedule: Monday through Friday 7:30 am - 5:00 pm
In this role you can expect to:
- Customer Service
- Assist in providing parts solutions to customers both in person and over the phone.
- Provide customers with price quotes, availability and technical information on parts in a friendly and professional manner
- Complete parts sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
- Parts Sourcing
- Assist customers (both internal and external) in finding the right parts.
- Source and obtain parts by leveraging vendor sites and other accessible resources.
- Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
- Inventory Management
- Manage and maintain the parts inventory, including ordering, stocking, and organizing parts to prevent shortages or overages.
- Assist in keeping parts department and showroom clean, orderly and well stocked
- Pull parts orders for customers as well as technician
- Additional
- Maintain accurate documentation related to parts orders, transfers, deliveries, and inventory.
- Maintain a clean and organized parts storage area, parts counter and showroom display area
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a parts department, retail sales, or customer service role preferred.
- Strong knowledge of automotive parts and systems is a plus.
- Excellent customer service and communication skills.
- Proficiency in using computer systems and parts catalog software.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to lift and move parts, boxes, and equipment.
Why Leppo?
Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers’ equipment needs with the best products, the best support, and the best people available. We have been growing our coworker's careers since 1945 when our first store opened in Akron, OH. When you join Leppo, here are a few of the exciting things we can offer you:
- Medical, Dental, & Vision
- Company Paid Life Insurance/AD&D, STD, and LTD.
- 401K Plan + Match
- 7.5 Paid Holidays, 2.5 weeks PTO your first year, and parental leave!
- Wellness Incentive Program + Clothing Allowance
- Product & Service Discounts
- Performance-Based Quarterly & Annual Bonuses
- Celebration Luncheons and Milestone Anniversary Gifts
Company Culture:
Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers’ equipment needs with the best products, the best support, and the best people available. We continue to receive awards for the best products and best places to work year after year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way:
- We Will Meet Our Commitments
- We Will Be Thorough
- We Will Make Good Decisions
- We Will Ask Questions
Equal Opportunity Employer:
Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristics under federal, state, or local law.
This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Leppo Rents is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.
Job Tags
Holiday work, Full time, Contract work, Local area, Monday to Friday,