Job Description

Why Join Care at Home?

Care at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Position Overview

The Care at Home program is designed to provide additional support to our patients by providing an integrated level of equitable value-based medical care and social support in the comfort of where our members call home. This program is offered to eligible health plan patients with the primary goal of mitigating adverse health complications, unmanaged disease progression and ultimately avoid unnecessary hospitalization that can occur when timely clinical interventions are not provided or are not accessible.

In this role, you'll collaborate closely with a multi-disciplinary clinical team to deliver high-quality, personalized care in both a home-based and telehealth setting. The ideal candidate is committed to providing longitudinal care to build meaningful patient relationships, improving patient outcomes, and eager to make a meaningful impact in underserved communities. We are committed to serving through a Culture of Care. The core principles that drive Care at Home in every market are the same, though they are expressed locally may vary: Humility, Partnership, Transparency, Creativity, Integrity, and Empathy.

Key Responsibilities

• Conduct comprehensive and follow-up patient assessments via a combination of in-home and virtual telehealth visits to include, but not limited to, Annual Wellness Visits (AWV), Health Risk Assessments (HRA), follow up visits, post hospital visits and acute care visits in accordance with established guidelines set forth by Medicare, Medicaid, and commercial marketplace healthcare plans we serve.
• Commit to the practice of value-based care which emphasizes care in a home-based setting to improve and lower healthcare related costs, address and close gaps associated with population health leadership and drive high patient satisfaction.
• Conduct continued follow-up care of members to identify acute and chronic care diagnoses to be assessed in care management and active medical management.
• Works collaboratively with multi-disciplinary team members to develop and implement personalized treatment plans, including prescribing medications, therapies, and lifestyle modifications to promote a patient-centric care model.
• Deliver exemplary bedside manner with the ability to communicate complex medical information with simplicity and kindness to our members. Work in partnership with patients in the prevention of illness, promotion of health, and management of patient's adjustment to chronic health problems.
• Provide back up call to an overnight, holiday and weekend nurse line for clinical escalations in multiple states.
• Licensing requirement:
  • Willingness to obtain and maintain Nurse Practitioner licensure in multiple states to support on-call backup coverage, with all associated licensing costs covered by the company.
• Demonstrate proficiency and support use of the practice management system and electronic medical record (EMR).
  • Abide by the ethics of the nursing/medical profession and all pertinent federal and state regulations and ordinances applicable to an individual’s scope of practice, including established HIPAA guidelines.
  • Stay current with medical advancements, evidence-based practices, and professional development activities.
  • Contribute to quality improvement initiatives, research projects, and educational programs as required.
• Other duties as assigned by the Clinical Operations Director and Supervising Physician.

Required Qualifications

• Education:
  • Current, unrestricted NP or PA license to practice in New York State.
  • Graduate of an accredited Physician Assistant program or Nurse Practitioner program required.
  • Board Certification from ANCC or AANP (Nurse Practitioner) or NCCPA (Physician’s Assistant).
  • Prescriptive authority/authorization in the State of New York including the ability to obtain DEA controlled substance registration.
  • Valid NPI and American Heart Association BLS Certification.
• Experience:
  • Proven clinical experience as an Advanced Practice Provider, preferably in primary care, hospice, or urgent care/outpatient setting.
  • Current state drivers' license, auto insurance and reliable transportation.
  • Experience with Advanced Care Planning and End of Life discussions.
  • Knowledge of HCC documentation, ICD-10 Coding, Health Risk Assessments, HEDIS, and STAR quality measures is preferred.
  • Bilingual proficiency in applicable areas is preferred.
  • Experience in care of older adult (geriatric) patients preferred. 
• Communication:
  • Excellent verbal, written communication, and presentation skills; Exceptional interpersonal and communication skills Proficiency in all Microsoft Office applications.
  • Excellent administrative, organizational, and communication skills required.
  • Commitment to ongoing professional development and staying abreast of the latest medical advancements.
  • A compassio nate and caring attitude with a desire to live our mission, vision and values.

• Relationships:
  • Ability to build and effectively manage relationships with business leaders, coworkers, and clients.
  • Maintain a high degree of confidentiality and discretion
• Culture :
  • Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding and entrepreneurial company.

Our Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

The working environment and physical requirements of the job include:

Field with travel to Family members' homes and clinical settings. This position requires in-home, assisted living, and independent-living community-based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace.

In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

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