Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Job Summary:

We are seeking a highly skilled and motivated OPS Application Engineer to join our IT Application Operations team. In this role, you will be responsible for ensuring the reliability, availability, and performance of critical business applications. You will work closely with development, infrastructure, and support teams to build scalable systems, automate operational tasks, and respond to incidents with a focus on continuous improvement.

Key Responsibilities:

• Premier Core Application and Operations Support
• Unisys and iSeries/ AS400 environment expertise
• Monitoring & Observability: Develop and maintain monitoring, alerting, and telemetry systems to ensure proactive incident detection and resolution.
• Incident Management: Lead and participate in incident response, root cause analysis, and post-mortem reviews.
• Automation & Tooling: Automate repetitive tasks and processes using scripting and configuration management tools.
• Capacity Planning: Analyze system performance and usage trends to forecast and plan for future growth.
• Collaboration: Partner with development and infrastructure teams to ensure applications are designed with reliability and operability in mind.
• Change Management: Support safe and efficient deployment of application changes through CI/CD pipelines and change control processes.
• Documentation: Maintain clear and comprehensive documentation of systems, processes, and procedures.

Qualifications:

• 3+ Premier Core DevOps, or IT Operations roles.
• Strong experience with monitoring tools (e.g., Dynatrace, Splunk, ExtraHop, Prometheus, Grafana, Datadog).
• Proficiency in scripting languages (e.g., Ansible, Bash, PowerShell).
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and container orchestration (e.g., Kubernetes).
• Familiarity with ITIL practices and enterprise change management processes.
• Strong problem-solving skills and a passion for automation and continuous improvement.

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday in our Lincoln, Nebraska office.

Sponsorship: To be considered, you must be legally authorized to work in the U.S. without the need for visa sponsorship now or in the future.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

Why Join Us?

• Work on mission-critical systems that support enterprise operations.
• Collaborate with a talented and supportive team.
• Opportunity to drive innovation and operational excellence.
• Competitive compensation and benefits package.

LI-MK2

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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