Job Description

PCM (Customer Service Lead)

Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders.  If you have an interest in starting a career in healthcare leadership, this is your opportunity, no experience required.  The Customer Service Lead will assist in running a practice while receiving mentorship to eventually move into a full leadership role with Serenity Healthcare.

What you’ll do

• Deliver stellar customer experience, by building rapport and credibility with customers.
• Be able to overcome customer objections and effectively promote Serenity's treatment options.
• Passionately educate every customer about TMS and Ketamine Infusion therapy.
• Assist with creating a positive environment for staff and patients.
• Help train and mentor a variety of roles within the clinic and help out as needed.

What we’re looking for

• High school degree or GED
• At least 1 year of experience in a fast paced, customer facing role
• Desire to help others improve their lives
• Ability to connect with people and positively influence decisions

What you’ll get

• The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years
• Mentorship and guidance in managing a practice
• Great benefits – Serenity covers 90% of healthcare premiums (medical, dental and vision)
• Paid time off – 20 days annually (PTO and paid holidays)

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

Job Tags

Full time,

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